Terms and Conditions

1. Introduction

Welcome to Lunaria Beauty Clinic. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website https://lunariabeautyclinic.com/ (the “Website”) and the purchase of products or services offered by Lunaria Beauty Clinic, located at 129 Spencer Road, Harrow, HA3 7AW, United Kingdom. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

2. Contact Information

If you have any questions or concerns, please contact us at:

Email: admin@lunariabeautyclinic.com

Address: Lunaria Beauty Clinic, 29 Spencer Road, Harrow, HA3 7AW, United Kingdom.

3. Eligibility

To use this Website or make purchases, you must be at least 18 years old and capable of entering into a legally binding agreement under UK law.

4. Products and Services

We offer skincare products, facial treatments, and related services. Product descriptions, pricing, and availability are subject to change without notice. We strive to ensure accuracy, but errors may occur. In such cases, we reserve the right to correct them or cancel an order before dispatch.

5. Orders and Payments

By placing an order, you confirm that all details provided are accurate and complete.

Payment must be made in full at the time of ordering through the accepted payment methods listed on our Website.

All prices are in GBP (£) and include VAT where applicable.

We reserve the right to refuse or cancel any order at our discretion.

6. Shipping and Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and not guarantees.

Shipping costs and estimated delivery times will be displayed at checkout.

We are not responsible for delays caused by external factors such as courier issues, strikes, or weather conditions.

7. Returns and Refunds

You have the right to cancel your online order within 14 days of receiving your goods, in accordance with UK consumer law.

Products must be returned unused, unopened, and in their original packaging.

Refunds will be processed within 14 days after receiving and inspecting the returned goods.

Please contact admin@lunariabeautyclinic.com before returning any items.

8. Appointments and Cancellations

For in-salon treatments:

Cancellations or rescheduling must be made at least 48 hours before your appointment.

Late cancellations or missed appointments may result in a cancellation fee.

Deposits (if applicable) are non-refundable.

9. Intellectual Property

All content on this Website, including text, images, graphics, logos, and design, is the property of Lunaria Beauty Clinic and protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content without our written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Lunaria Beauty Clinic shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website, products, or services.

11. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page. Your continued use of the Website constitutes acceptance of any changes.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.