Privacy Policy

1. Introduction

This Privacy Policy explains how Lunaria Beauty Clinic (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase through our website https://lunariabeautyclinic.com/ (the “Website”).
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Lunaria Beauty Clinic
Address: 129 Spencer Road, Harrow, HA3 7AW, United Kingdom
Email: admin@lunariabeautyclinic.com
We act as the data controller for the personal information collected through this Website.

3. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly:

  • Name, email address, phone number, and delivery/billing address

  • Payment information (processed securely via third-party payment providers)

  • Appointment details or skincare preferences (when booking treatments)

b. Information collected automatically:

  • IP address, browser type, and device information

  • Website usage data (via cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders or appointments

  • Communicate with you regarding your bookings or purchases

  • Send updates, promotions, or offers (only with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contractual necessity – to fulfill your orders or appointments

  • Legitimate interests – to improve our services and communicate with you

  • Consent – for marketing communications

  • Legal obligation – to comply with applicable UK laws and regulations

6. Sharing Your Information

We may share your information with:

  • Service providers (e.g. payment gateways, delivery couriers, IT and marketing partners)

  • Legal authorities, if required by law

We do not sell or rent your personal data to any third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law.
When no longer needed, data will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Data portability

To exercise these rights, please contact us at admin@lunariabeautyclinic.com

9. Cookies

Our Website uses cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy.

10. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.
All payment transactions are encrypted and processed via secure payment gateways.

11. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of such external sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

admin@lunariabeautyclinic.com
Lunaria Beauty Clinic, 129 Spencer Road, Harrow, HA3 7AW, United Kingdom

Last updated: November 2025